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RETURN POLICY

We hope you love what you order! But just in case you're not 100% satisfied, we've made the returns process so easy you can do it yourself at any time.

Return Fees

We will provide you with a free return label.

How long do I have to make a return

Returns or exchanges must be requested within 10 days of receipt.

Return requirments

Non-human damage, wear or cleaning after use will not affect secondary sales.

If upon inspection we consider that the product is not suitable for resale,We reserve the right not to refund.

How to return for refund or exchange goods

If you need to return goods for refund or exchange, you can click this link to our messenger. We provide 24/7  after-sales service on messenger:  https://m.me/whitnext.boutique

Return & Exchange time

  • Return shipping time: 2-3 business days
  • Warehouse processing time: 1-2 business days.
  • Re-delivery time: 5-7 business days.

Return & Refund

1) Refund amount

  • Return product price(excluding original shipping fee): Dislike the product, thread, color difference, fabric problems,size etc.
  • Full refund(including original shipping fee):The product is wrong or obviously damaged (not man-made).

Our warehouse will conduct a quality check and decide your refund amount.

2) Return & refund time

  • Return shipping time: 2-3 business days
  • Warehouse processing time: 1-2 business days.
  • Refund: 1-2 business days.

Note on returns

To ensure a smooth and timely return and refund process. Please do not use other logistics to return, be sure to use our return label.

Cancellation

You can cancel orders are not shipped yet. Orders that have been shipped cannot be canceled.

If you have any questions, please contact us on messenger: https://m.me/whitenext.boutique